Housing Options Explorer - Terms of Use

1. General

1.1. Thank you for visiting the Housing Options Explorer (the “Tool”) of the Ministry of Social and Family Development (MSF). Prior to using the Tool, you must accept the Terms of Use stated herein. You shall be deemed to have accepted to be legally bound by these Terms of Use if:

a. you have accessed and/or used any part of the Tool; or

b. you have clicked to accept these Terms of Use, where this option is made available on this page.

1.2. If you do not agree to any of these Terms of Use, please do not access or use the Tool.

2. Variation

2.1. These Terms of Use may be revised at any time without notice and without liability. All changes will be posted on this page, and your continued use of the Tool following the posting of any change will constitute your acceptance of the most recently updated Terms of Use and their change(s). If you do not agree to any change to these Terms of Use, please do not access or use the Tool.

2.2. You will be bound by all other Terms of Use for Singpass when using it.

2.3. MSF reserves the right to suspend the operation of the Tool or any part of the Tool for any duration, for the purposes of updating, upgrading, system maintenance, or otherwise.

2.4. MSF reserves the right to modify any features and/or all other forms of content that form the Tool at any time.

3. Security

3.1. You acknowledge that you are fully responsible for taking the necessary steps to keep your information, software, and equipment secure. This includes clearing your Internet browser cookies and cache before and after using the Tool.

3.2. During your use of the Tool, you acknowledge that you are fully responsible for the security or loss of your Singpass and Singpass ID and any other password and User ID assigned to you. This includes taking the necessary steps to keep your User ID(s) and password(s) confidential, including but not limited to changing your password(s) periodically, and maintaining the confidentiality of your account information.

3.3. During your use of the Tool, you acknowledge that you are fully responsible for all activities, transactions and/ or enquiries made through the use of your identification, Singpass, Singpass ID, and any other password and User ID assigned to you, regardless of whether such activities, transactions or enquiries were made with your knowledge and authority. You agree that you will immediately report to MSF if you know or have reason to suspect that the security of your Singpass, Singpass ID, and any other password and User ID assigned to you have been compromised or used by another person without your authority.

3.4. MSF will use available technology to protect the security of communications made through the Tool, including the electronic transmission of personal data. However, MSF does not accept liability for the security, authenticity, integrity, or confidentiality of any transaction and other communication made through the Tool, whether using Singpass or otherwise.

3.5. You agree that the accessibility and operation of the Tool rely on technologies beyond MSF’s control. Due to the inherent defects of electronic distribution, you acknowledge that there may be errors, delays, omissions, interruptions, breaches of security, corruption in this Tool. MSF does not guarantee, represent, or warrant continuous accessibility or uninterrupted operation of this Tool at any time, including the time you access any information or perform online transactions/ services, whether using Singpass, Singpass ID, and any other password and User ID assigned to you, or otherwise.

3.6. MSF reserves the right to deny or restrict any person access to the Tool, or to block any Internet address from accessing the Tool, at any time, without giving any reason(s) and/or notification.

4. Proprietary Rights

4.1. The Tool is owned and operated by MSF. Any software in the Tool and any content made available by the Tool (collectively “the Materials”) are protected by copyright, trademark, and other intellectual property rights. All rights, title and interest in the Materials are owned by, licensed to, or controlled by the Government of Singapore.

5. Restrictions on Use of the Materials

5.1. You can use, access, download, copy, distribute, transmit the Material or any derived analyses for non-commercial purposes.

5.2. You agree not to do or permit any act which is directly or indirectly likely to limit our intellectual property rights in the Materials.

5.3. Unless otherwise provided by law, you agree not to modify, adapt, translate, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from, the Materials.

6. Disclaimers against Warranty and Liability

6.1. The Tool and the Materials are provided “as is” and “as available” without warranties made by MSF of any kind. To the extent permitted by law, MSF does not make any warranty of any kind in relation to the Tool and the Materials and hereby disclaim all express, implied and statutory warranty of any kind to you or any third party, including any warranty:

a. as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of the Tool and the Materials; or

b. that the Tool and the Materials will be uninterrupted or error-free, or that defects will be corrected or that the Tool and the server is and will be free of all viruses or other harmful elements.

6.2. MSF will not be liable to you or any third party for any loss, damage, expense or cost howsoever caused, including but not limited to any direct or indirect loss of income, revenue or profit, lost or damaged data, or damage to your Device, software or any other property, which may result, directly or indirectly in connection with any of the following:

1. your use of the Tool or the Materials; 

2. any loss in or unavailability of use of the Tool or the Materials;

3. any delay, breakdown or malfunction of any equipment system or software used in connection with the Tool or the Materials, whether belonging to us or not, including but not limited to Singpass; 

4. any decision made or action taken by you or any third party with reference to and/or in reliance on any statement, opinion, representation or information made available in the Tool or the Materials; 

5. any use of or access to any other website linked to the Tool or the Materials; or

6. the conduct or the views of any person who accesses or uses the User’s Singpass or any other password and/or accesses or uses the Tool; 

7. any errors, omissions, inaccuracies, or incompleteness in the Tool or the Materials, or in the transmission of the Tool or the Materials; or

8. any virus or other harmful elements in the Tool or the Materials.

6.3. You understand that the information in the Materials does not constitute professional advice. You agree not to disregard or delay seeking professional advice because of the Materials. Before relying on the Materials, you agree to conduct your own checks and obtain professional advice relevant to your circumstances.

7. Links from the Tool to Third Party Websites

7.1. The Tool contains links to third party websites (“Third Party Websites”) which are not maintained or controlled by MSF. Insofar as the Tool provides links to Third Party Websites, MSF will not be responsible for the availability or content of Third Party Websites and will not be liable for any damages or loss arising from your access to or use of Third Party Websites.

7.2. Links to Third Party Websites are provided for your convenience and do not imply any endorsement by, association with or affiliation to any trade or service marks, logos, insignia, or other devices used or appearing on Third Party Websites to which the Tool is linked.

8. Links to the Tool from Other Websites

8.1. Caching, hyperlinking to, and the framing of the Tool or the Materials are prohibited unless you have obtained prior permission from MSF. MSF reserves the right to impose conditions when permitting any caching, hyperlinking to, or framing of the Tool or the Materials.

8.2. Your caching, hyperlinking to, or framing of the Tool or the Materials in constitute your acceptance of these Terms of Use. This is deemed to be the case even after changes to these Terms of Use are made. If you do not accept these Terms of Use, you must immediately discontinue caching, hyperlinking to or framing of the Tool or the Materials.

8.3. Under no circumstances shall MSF be considered as associated with or affiliated to any trade or service marks, logos, insignia, or other devices used or appearing on other websites (“Other Websites”) that link to the Tool or the Materials.

8.4. MSF reserves all rights:

a. to disable any links to or frames of the Tool or the Materials in any website containing inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful topics, names, material, or information, that violates any written law; and

b. to disclaim any responsibility and/or liability for the content available on any Other Websites that link to or frame any part of the Tool or the Materials.

9. Privacy

9.1. During your use of the Tool, MSF will collect or process data belonging to you, or that may relate to a third-party individual and that is provided by you, with your permission, to generate the Housing Options Explorer Report. Subject to the terms of the privacy statement which can be found below (the “Privacy Statement”), MSF will not store or disclose any data belonging to you, or that may relate to a third party individual and that is provided by you.

9.2. Please refer to the Privacy Statement for more details. By using the Tool, you acknowledge that you have read, understood, and accepted our Privacy Statement, and that you agree to the terms of the Privacy Statement as may be revised from time to time. The Privacy Statement forms part of these Terms of Use.

10. Invalidity

10.1. If any of the terms and conditions of these Terms of Use is held by a court or tribunal of competent jurisdiction to be illegal, invalid or otherwise unenforceable, that term and condition shall be deemed severed from these Terms of Use and shall not affect the validity and enforceability of any remaining terms and conditions.

11. Governing Law

11.1. These Terms of Use of the Tool and the Materials are governed by and construed in accordance with the laws of the Republic of Singapore.

11.2. Any dispute arising out of or in connection with these Terms of Use of the Tool or the Materials will be referred to and resolved by the Courts of the Republic of Singapore.

 

Privacy Statement:

1. General

1.1. This is a Government of Singapore digital service.

2. Use of Data

2.1. If you provide us with personal data:

a. Where appropriate, we may share the necessary data with other Government Agencies, so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law.

b. We may share your personal data with non-Government entities that have been authorised to carry out specific Government services. We will NOT share your personal data with other non-Government entities without your consent except where such sharing complies with the law.

c. During your use of the Tool, MSF will process or display data belonging to you (or to any third-party individual) which you had previously provided to any Government Agency, or any data which may have been derived from any previous submission to Singpass and/or MyInfo. This will speed up the generation of the Housing Options Explorer Report and ensure that you do not have to make repeated submissions.

3. Protection of Data

3.1. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

4. Contact Information

4.1. Please contact MSF_QSM@msf.gov.sg if you:

a. have any enquires or feedback on our data protection, policies and procedures; or

b. need more information on or access to data which you have provided directly to us in the past.

5. Definitions

5.1. “Government Agency” refers to an Organ of State, Ministry, Department or Statutory Board.

5.2. ”Non-Government entity” refers to a person other than a Government Agency.

5.3. “Personal data” shall have the same meaning as its definition in the Personal Data Protection Act 2012 (No. 26 of 2012).”